When choosing a dental office there are two trains of thought…one that bundles all offices to be basically the same, deliver the same services, tells you to floss more, and even have the same dull music. You’re in, you’re out, see ya in 6 months. There’s nothing wrong with this office model, and it works for some folks. But, truth be told, two dental offices are rarely the same.
The other type of office is more unique and caters to each individual patient. This is the type of dental office that Smile Hilliard is, and most, if not all, of our patients share certain characteristics. So, this article is not about how Smile Hilliard is unique, but how special our patients are.
A Smile Hilliard patient believes that the key to a successful relationship is trust and mutual understanding. Of course, it takes time to build trust, especially if it was lost due to an unpleasant experience in the past. Having strong feelings about trusting a dental office is a focus at Smile Hilliard. Many of our patients have shared their previous negative experiences with us, and we are happy to just listen. We strive to make patients feel comfortable sharing their stories, so we know where they are coming from and can start with a foundation of mutual expectations on which to build the doctor-patient relationship.
Our patients appreciate and enjoy the time we take to get to know them and their oral health needs. They understand the value each appointment holds; from seeing the same faces consistently throughout the years and receiving an explanation of how their dental treatment will benefit them. Have you ever felt unsatisfied when you leave a dental appointment? Not Smile Hilliard patients…they know to expect more.
Lastly, our core patients are those who genuinely value the expertise and knowledge we offer. They understand that our recommendations are designed with one goal in mind: to help them achieve and maintain the healthiest version of themselves. It’s always surprising when someone visits a doctor or dentist, only to walk away without acting on the recommended treatments. Our core patients, however, know that their health is invaluable. They trust our guidance, listen carefully, and are proactive in making decisions that support their long-term well-being.
We love working with patients who see the value in prioritizing their health and who collaborate with us to ensure they receive the best care possible. At Smile Hilliard, we’re committed to delivering that care and fostering relationships built on trust and respect.
If you feel you have what it takes to be a Smile Hilliard core patient and are looking for a dental practice that will deliver on your expectations, then call us for an experience that is just for you!
